Introduction


"The Underlying Answers L.L.C. Company" is committed to lawful, fair, and transparent collection of your data. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, as well as how we share, store, and protect it. 
If you do not agree with this policy, you should not use our Services. By accessing or using our Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make change(s) is deemed acceptance of those changes.

Children Under the Age of 13 
Our Services are not intended for minors (children under 13 years of age or equivalent depending on jurisdiction, (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, please contact us. 

Types of Information We Collect 
We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email us or give us feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website. details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. Do not provide personal data unless you are authorized to do so.We may collect the following information directly from you:
Information that may be personally identified, such as name, address, e-mail address, and other identifier by which you may be contacted online or offline ("personal information"); information that is about you but individually does not identify you; and/orinformation about how you interact with our website, such as Internet connection or the equipment you use to access the Services.
This policy does not apply to third-party sites that may link to, or be accessible from, our site. We do not control these third parties tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. If you have any questions about these sites, you should contact the responsible provider directly. We may also collect information automatically:As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our website and information about your computer and internet connection. The information we collect automatically does not include personal information. The technologies we use for this automatic data collection may include cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to us. [NOTE: IF YOU USE SIMILAR TECHNOLOGY IN ADDITION TO OR IN LIEU OF COOKIES, YOU SHOULD CONSULT A PROFESSIONAL ADVISOR .] 
How We Use Your Information

We use information that we collect about you or that you provide to us, including personal information to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.
If you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation. 

Who We Share Your Information With

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.
We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.


How We Protect Your Personal Information 

We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.

Accessing and Correcting Your Information

You can request to access, correct or delete any personal information that you have provided to us by contacting us at [email protected]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Protecting your private information is our priority. This Statement of Privacy applies to www.theunderlyinganswers.com and The Underlying Answers and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Underlying Answers include www.theunderlyinganswers.com and TUA. The TUA website is a Health and wellness website and membership site. By using the TUA website, you consent to the data practices described in this statement.  
Collection of your Personal Information  
In order to better provide you with products and services offered on our Site, TUA may collect personally identifiable information, such as your:  
 - First and Last Name  
 - Mailing Address  
 - E-mail Address  
 - Phone Number  
 - Profile pictures  

If you purchase TUA’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.  

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TUA’s public message boards, this information may be collected and used by others.  
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.  

Use of your Personal Information  

TUA collects and uses your personal information to operate its website(s) and deliver the services you have requested.  

TUA may also use your personally identifiable information to inform you of other products or services available from TUA and its affiliates.  

Sharing Information with Third Parties  

TUA does not sell, rent or lease its customer lists to third parties.  

TUA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. TUA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TUA, and they are required to maintain the confidentiality of your information.  

TUA may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TUA or the site; (b) protect and defend the rights or property of TUA; and/or (c) act under exigent circumstances to protect the personal safety of users of TUA, or the public.  
Opt-Out of Disclosure of Personal Information to Third Parties  

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:  
The categories of personal information that we disclosed about you for a business purpose.  
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, visit this Web page _________________.  

Tracking User Behavior  
TUA may keep track of the websites and pages our users visit within TUA, in order to determine what TUA services are the most popular. This data is used to deliver customized content and advertising within TUA to customers whose behavior indicates that they are interested in a particular subject area.  

Automatically Collected Information  
Information about your computer hardware and software may be automatically collected by TUA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TUA website.  

Use of Cookies  
The TUA website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.  
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TUA pages, or register with TUA site or services, a cookie helps TUA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TUA website, the information you previously provided can be retrieved, so you can easily use the TUA features that you customized.  
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TUA services or websites you visit.  

Links  
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  
Security of your Personal Information  
TUA secures your personal information from unauthorized access, use, or disclosure. TUA uses the following methods for this purpose:  
 

SSL Protocol  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.  
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.  

Right to Deletion  
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:  
• Delete your personal information from our records; and  
• Direct any service providers to delete your personal information from their records.  

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:  
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;  
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;  
• Debug to identify and repair errors that impair existing intended functionality;  
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;  
• Comply with the California Electronic Communications Privacy Act;  
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;  
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;  
• Comply with an existing legal obligation; or  
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.  

Children Under Thirteen  
TUA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  

Opt-Out & Unsubscribe from Third Party Communications  
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of TUA by contacting us here:  
– Web page: _________________  
– Email: [email protected]  
– Phone: _________________  

E-mail Communications  
From time to time, TUA may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.  
If you would like to stop receiving marketing or promotional communications via email from TUA, you may opt out of such communications by [email protected].  
External Data Storage Sites  
We may store your data on servers provided by third party hosting vendors with whom we have contracted.  
Changes to this Statement  
TUA reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.  

Contact Information  
TUA welcomes your questions or comments regarding this Statement of Privacy. If you believe that TUA has not adhered to this Statement, please contact TUA at:  
The Underlying Answers  
2814 Yacht Way  
Oxnard, California 93035  
Email Address:  
[email protected]   
_________________  
Effective as of December 27, 2020  
 

How to Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 
The Underlying Answers L.L.C. 567 W. Channel Islands BLVD #335CA, United States 93035
[email protected]
(

805) 946-2866

www.theunderlyinganswers.com